Frequently Asked Questions

Everything you need to know about our transaction support services

What services does DocSure Bureau offer for real estate transactions?
At DocSure Bureau, we provide comprehensive support including detailed title verification to identify any encumbrances, precise drafting of legal documents in compliance with Ontario regulations, and full coordination of closing arrangements to ensure timely and accurate completion.
What information is required to get started?
Clients can upload and review all closing documentation through our secure online portal, monitor each step of the process in real time, and download certified copies as soon as they’re available to keep their transaction moving forward without unnecessary delays.
How does the title search process work with DocSure Bureau?
We conduct a thorough search of provincial land registries and municipal records to identify any registered interests or charges against the property. Our specialists validate legal descriptions, confirm ownership history, and flag any discrepancies before providing a clear report to all parties involved.
Can I track the progress of my transaction?
Yes. Our dashboard offers a step-by-step view of every stage, from initial document submission and title search s to final registration and certificate delivery. Automated notifications keep you informed by email or SMS throughout the process.
What documents are required to start a transaction?
You’ll need a completed purchase agreement or transfer deed, lender instructions (if applicable), identification documents for all parties, and any existing title certificates. Our team provides a preliminary checklist to ensure you have everything ready for submission.
How do you ensure compliance with provincial regulations?
Our processes are reviewed and updated annually to reflect current Ontario regulatory standards, including land registry rules and municipal by-laws. We work directly with regional registry offices and legal advisors to address any changes promptly.
Is technical support available during the process?
Absolutely. Our support team is available by phone and email during business hours to help you with portal navigation, document uploads, status inquiries and any other questions about your transaction workflow.
How do you protect sensitive information?
We use industry-standard encryption for data at rest and in transit, multi-factor authentication for user access, and regular security audits. All documents are stored in secure Canadian data centres, ensuring confidentiality and integrity.
What turnaround times can I expect?
Title searches are typically delivered within 24 to 48 hours, registration steps vary by registry office but average 2 to 5 business days, and final closing documents are issued as soon as registration is confirmed.
Can you assist with closing date coordination?
Yes. We manage communication between lenders, lawyers or notaries, and registry offices to confirm and secure your closing date. Our automated reminders help all parties stay aligned on key deadlines.
How do I get started with DocSure Bureau?
Simply register an account on our platform at docsureup.com, complete your profile, and submit your first transaction request. A dedicated coordinator will contact you to review requirements and set up your workflow.